RETURN & REFUND POLICY
Refund & Return Policy
At Fandom Merch, every product is made to order with care and attention to quality. As a small independent business, we kindly ask customers to review product details, sizing information, and order specifications carefully before placing an order.
Returns & Exchanges
Since all products are made specifically after an order is placed, we do not accept returns or exchanges for:
- Incorrect size selection by the customer
- Change of mind
- Personal preference regarding design, color, or fit
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at:
fandommerch03@gmail.com
To help us resolve the issue quickly, please include:
- Your order number
- Clear photographs of the product
- A brief description of the issue
After reviewing the request, we may offer a replacement or another appropriate resolution at our discretion.
Refunds
Refunds, where approved, will be processed to the original payment method. Processing times may vary depending on your payment provider or financial institution.
Contact Us
If you have any questions regarding your order, please feel free to contact us at:
fandommerch03@gmail.com
Thank you for supporting Fandom Merch and helping us grow as a small business.
Wear What You Love.
— Isha
Founder, Fandom Merch